Traditional forms of communication in retail, such as public-address systems and telephones, are ineffective, often don’t reach the intended message recipient(s), entail a lot of walking, and are often deemed annoying by customers.
ReAct has developed an Industry 4.0 solution for the retail sector that enables staff to communicate effectively with each other for the very first time and that provides for maximum process transparency on the shop floor. The ReAct solution reduces the amount of walking about required on the shop floor by up to 75% and also solves the problems of customary counterproductive piped music in shops.
The ReAct Communicator app and ReAct Call to Action platform facilitate effective voice and pager communication between staff and staff groups across the platform, whereby predefined texts or voice messages can be used or the relevant member(s) of staff addressed directly. Status messages about equipment like reverse vending machines, automatic baking machines, freezers, and emergency exits, to name just a few, are automatically displayed on the devices of the relevant staff responsible. Daily routines are delegated to the responsible staff at the desired time. Thanks to cross-linking, all staff are informed of the current status of any queries or tasks. The ReAct software platform can, of course, also make spontaneous or predefined announcements to customers.
Following extensive testing, ReAct opted for the imcoSWW17 Smartwatch to be part of the platform: With its open Android system, the imcoSWW17 Smartwatch optimally meets the requirements and stands out for its battery power, durability, and design.
The ReAct system with ImCoSys Smartwatch is in use at EDEKA and REWE, among other stores.
Ingram Micro and ImCoSys start cooperation
Tailormade mobile devices for professional and specialized applicationsas well as OEM/ODM devices
100 percent customer orientation: with ImCoSys Ingram Micro takes a specialty supplier for tailormade mobile devices on board. The Swiss manufacturer ImCoSys customizes Tablets, Smartphones, Smartwatches all the way to POS-solutions based on the individual requirements of the end users. Mass production can be delivered within 60 days – if necessary with the client’s own logo.
From now on the distribution partners of Ingram Micro can access ImCoSys’s tailormade products & services (www.imcosys.com). With highest standards on quality and services ImCoSys designs and manufactures innovative mobile communication systems that fulfill the practical needs of the user. The product portfolio includes Smartphones, Tablets, POS-solution, Smartwatches and E-Ink devices.
Through the tailormade solutions professional industrial niche markets with specific requirements can be optimally served. In addition, the customized concept allows to provide individual products in flexible quantities over longer periods of time. The products can also come with the customer’s logo if desired.
„In times of a buyer’s market ImCoSys is exactly the right partner with whom our distribution partners can 100 percent fulfill and satisfy their end customer’s needs. We expect that in time of digitalization the trend towards individually configured products and solutions will significantly increase” says Alexander Maier, Executive Director Volume at Ingram Micro. „Ingram Micro has a strong distribution network and provides us broad access to the ITC-specialty trade market where we can efficiently reach professional users“ adds Christian Stuedlein, CEO of ImCoSys, further explaining the background of the cooperation.
Besides tailormade devices ImCoSys is also offering a growing portfolio of own products, amongst others Smartwatches and tablets, which are also available through Ingram Micro.
Additional information regarding the ImCoSys solutions for distribution partners is provided on www.imcosys.com or by the Ingram Micro team by eMail under email@example.com.